News & Articles

These articles features product news and posts about Cold Calling,
Not-So-Cold Calling and other related subjects.

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Want to Master Your Tone of Voice in Sales Calls? Here’s Our Advice

How to convey empathy, honesty and enthusiasm over the phone.

Jeppe Liisberg

Jeppe Liisberg

January 22, 2024

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Here’s How We Deal With Angry Customers on the Phone

How to Diffuse a Negative Situation on the Phone and Turn Angry Customers into Loyal Advocates

Jeppe Liisberg

Jeppe Liisberg

January 3, 2024

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13 Staggering Cold Calling Statistics to Consider in 2024

Cold calling remains an important sales technique that, when done right, is hugely lucrative. Discover impressive statistics about cold calling in 2024.

Jeppe Liisberg

Jeppe Liisberg

January 2, 2024

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Lead Routing Guide & Best Practices to Improve Sales

Discover lead routing best practices, understand the challenges involved, and learn how to effectively increase your revenue with lead routing software.

Jeppe Liisberg

Jeppe Liisberg

November 8, 2023

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Cold Calling in 2023: Adapting to a New Sales Landscape

Explore why cold calling thrives in 2023. Learn AI's role and why human touch wins. Discover how Myphoner elevates your sales game.

Jeppe Liisberg

Jeppe Liisberg

September 7, 2023

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Lead Recycling 101: Turn Old Leads Into Paying Customers

Don't count old leads as lost leads. Learn how to turn them into paying customers using an epic lead recycling campaign.

Jeppe Liisberg

Jeppe Liisberg

June 1, 2023

Featured client

Myphoner provides complete transparency on how each agent is performing and how effective our campaigns are.

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Eric Elming, Sales Manager
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Call Management: What is Call Management and How Can it Help Your Business

Discover how call management can improve your business communication and customer experience. Learn different routing systems and best features. Choose wisely!

Jeppe Liisberg

Jeppe Liisberg

February 17, 2023

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The Ultimate Guide to Outbound Call Center Metrics in 2023

Call center metrics are essential tools that help businesses measure the performance and efficiency of their customer service operations.

Jeppe Liisberg

Jeppe Liisberg

January 29, 2023

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Yet another 'Five steps to get started with cold calling'

Cold calling is not dead, but it’s not easy either. Get motivated and keep your spirits up with us.

Jeppe Liisberg

Jeppe Liisberg

January 17, 2023

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The Complete 2023 Call Queues Guide and Tips for Improving Your Call Queues

Call queues manage incoming calls in businesses. Learn how to set up efficient queues with prioritization, time-based routing & custom greetings. Boost your CX!

Jeppe Liisberg

Jeppe Liisberg

April 27, 2023

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Achieving Significant Results with Strategic Phone Follow-ups on LinkedIn

Learn how to boost LinkedIn campaign conversions to 40% or more: warm call follow-ups raised appointment bookings from 15% to 40% in a diverse industry case study

Jeppe Liisberg

Jeppe Liisberg

March 29, 2023

Get Myphoner

Simple lead tracking solution through a unique cold calling workflow.

Personalised campaign dashboard in Myphoner.
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An Agent is Never Better Than Their Contact Rate

Know when your telemarketing campaign is experiencing serious issues that prevent sales reps from having rich conversations with prospects.

Jeppe Liisberg

Jeppe Liisberg

January 10, 2023

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New competitive rates for Myphoner Voice (VoIP)

Adapting to a changing industry is our opportunity to stand out! We've improved the quality and reach of our services and at the same time LOWERED RATES to key destinations.

Jeppe Liisberg

Jeppe Liisberg

December 4, 2022

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How to Outsource Your Telemarketing With Myphoner

Scaling faster while cutting costs by tapping into remote work represents an opportunity every business owner should explore, and Myphoner will help you manage the team.

Jeppe Liisberg

Jeppe Liisberg

December 4, 2022

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LeadFuze Review - Transforming the way you generate leads

Boost sales with effective lead generation using LeadFuze. Our guide explores what it is and how to use it effectively to identify potential customers with ease.

Jeppe Liisberg

Jeppe Liisberg

March 9, 2023

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Best CRM for Call Centers 2023 — And How to Choose

CRM software is a game-changer for call centers. It helps agents impress customers, and is crucial in improving appointment setting and phone outreach performance.

Jeppe Liisberg

Jeppe Liisberg

March 2, 2023

Featured client

Myphoner enables our business to deliver real value to our clients. Not only the results, but also the visibility of those results.

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Eloise Butcher, Founder
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How to set up an epic lead distribution system for your sales team

This post will help you understand how you can set up an effective system to distribute leads that’s fair, transparent, and simple enough for your entire sales team.

Jeppe Liisberg

Jeppe Liisberg

November 29, 2022

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Telemarketing Examples

In this article, we explore the ins and outs of telemarketing to help you understand the basics, where it is most efficient and avoid the pitfalls using simple examples.

Jeppe Liisberg

Jeppe Liisberg

November 28, 2022

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How to hire your next award-winning sales officer

If you think that hiring a sales representative is as easy as cooking a batch of chocolate chip cookies, you are making a mistake that may be very costly. Learn why.

Jeppe Liisberg

Jeppe Liisberg

November 24, 2022

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Real Estate Cold Calling Insider Guide & Best Practices

Real estate cold calling plays an essential role in lead generation. With the right tools, cold calling can transform your real estate business for the better.

Jeppe Liisberg

Jeppe Liisberg

November 6, 2022

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B2B Telemarketing Insider Guide & Best Practices

Cold calls might have a reputation for being tedious or ineffective, but that’s only the case when you don’t know how to do it effectively.

Jeppe Liisberg

Jeppe Liisberg

November 2, 2022

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Little-known benefits of sales ledger financing

Learn about ledger financing, why it's important, and it's benefits within your organization.

Jeppe Liisberg

Jeppe Liisberg

October 30, 2022

Featured client

Definitely recommend Myphoner to other startups, a great tool, easy to use, affordable, makes all the pain go away when it comes to cold calling and as a start-up, you’ll get the most bang for your buck.

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Jacob Riff, Co-Founder
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A Simple Way to Launch a Digital Sales Program for Your Brand

Creating a digital sales program is essential to the growth of your business, learn about its importance and steps to create one.

Jeppe Liisberg

Jeppe Liisberg

October 14, 2022

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Why Is It Important to Re-Engage with Old Leads and How to Do It Right

Take a shortcut to getting more business and lifelong fans with these easy steps to nurture your customer relationships.

Jeppe Liisberg

Jeppe Liisberg

October 11, 2022

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Master Your Sales Follow-Up (with examples)

Your first cold call is important, but what's more important is the follow up, learn how to succeed by following up and achieve the sale.

Jeppe Liisberg

Jeppe Liisberg

October 5, 2022

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How to Hire a Great Sales Development Representative (SDR)

Understand the role of a sales development representative (SDR) & what skills & attributes to look for when hiring one.

Jeppe Liisberg

Jeppe Liisberg

October 3, 2022

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9 SMS Use Cases for B2B Sales

SMS messaging has better traction than most other forms of outreach, is affordable to use & increases sales. Learn how to use it as part of your sales strategy.

Jeppe Liisberg

Jeppe Liisberg

October 2, 2022

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Do Predictive Dialers Lead To More Sales?

Understand the difference between a predictive dialer & a power dialer and learn which dialer is best for your business

Jeppe Liisberg

Jeppe Liisberg

September 28, 2022

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What is a Sales Budget? Definition, Examples, And How to Create One

Learn all about sales budgets, what they are, why they're important & how to create one.

Daniel Vincent

Daniel Vincent

September 23, 2022

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Cold Calling Tips, Skills & Strategies: How to Get Better at Cold Calls

Everyone tried this: even your best sales lead generation efforts are falling flat, and you are about to give up. But failure is success in progress.

Jeppe Liisberg

Jeppe Liisberg

September 20, 2022

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6 Cold Calling Tools & Software for Everyday Use

Cold calling is a major part of prospecting. Successful sales teams are constantly reviewing new tools to help them find success. Here's our current favourites.

Jeppe Liisberg

Jeppe Liisberg

September 19, 2022

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Inbound vs Outbound Sales: Which One Should Startups Focus On

Which sales strategy makes the most sense for your startup? It could be inbound or outbound sales, or even both. We'll go through the pro's & cons to help you decide.

Daniel Vincent

Daniel Vincent

September 17, 2022

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Cold-Calling Questions to Ask to Boost Conversions

Up your cold calling game with these 14 questions that will help your leads engage with you & your offering

Carlos Chersia

Carlos Chersia

September 3, 2022

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8 Techniques On How To Better Handle Your Next Inbound Sales Calls

We take you through different ways to handle inbound sales calls effectively, giving you further confidence to close the deal.

Daniel Vincent

Daniel Vincent

August 18, 2022

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Build a better SaaS business with cold calling

Cold calling provides a great opportunity for SaaS businesses to get product market fit & grow their client base.

Daniel Vincent

Daniel Vincent

August 9, 2022

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The Ultimate Guide on Sales and Operations Planning

Learn why sales and operations planning is vital for any sales team & how to effectively implement planning within your organization.

Daniel Vincent

Daniel Vincent

July 28, 2022

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A simple way to calculate return on sales

Learn what return on sales (ROS) means, how its beneficial for your sales team & how to effectively calculate your business's ROS.

Jeppe Liisberg

Jeppe Liisberg

July 14, 2022

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Why Sales Support Matters

Understanding why supporting your sales team is the first step to providing the support to set them up for success.

Jeppe Liisberg

Jeppe Liisberg

June 30, 2022

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Cold calling strategies to employ

Understand when and how to utilize scripts within your sales strategy to create a better experience for potential customers and your agents at the same time.

Daniel Vincent

Daniel Vincent

June 16, 2022

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Productivity tips for new sales managers

Moving into a new role can be daunting, sales manager roles are no different. Learn some useful tips to help you hit the ground running from day one.

Daniel Vincent

Daniel Vincent

June 2, 2022

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How To Create Winning Sales Reports

Sales reports can be useful in many types of business settings, learn how to create effective reports for different purposes

Daniel Vincent

Daniel Vincent

May 5, 2022

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Why Cold Calling Still Works + Best Practices

Some business experts have predicted that the cold call would eventually disappear, but a successful connection is often accomplished through a direct contact.

Jeppe Liisberg

Jeppe Liisberg

April 21, 2022

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Telemarketing Tips, Best Practices & Hacks to Boost Conversions

Are your company using cold calling or planning to do so? This article will help you with the long-term success of that effort.

Jeppe Liisberg

Jeppe Liisberg

April 7, 2022

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How To Automate Your Sales Workflow (And Why You Should Bother)

The importance for automating the sales workflow, looking at the benefits as well as ways to integration applications

Daniel Vincent

Daniel Vincent

March 13, 2022

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How to Use Power Dialers For Sales

Power dialers are important tools for your sales teams, learn how to use them to your advantage and help your sales agents level up.

Daniel Vincent

Daniel Vincent

February 28, 2022

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6 Best Practices For Lead Tracking in Sales

Learn all about lead tracking, how to utilize follow-ups & lead scoring along with a bunch of useful tips to nurture leads effectively and make more sales.

Jeppe Liisberg

Jeppe Liisberg

February 15, 2022

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6 Ways to recover from bad calls

Bad calls happen, learn how to deal with them in a holistic way & come out on top

Carlos Chersia

Carlos Chersia

December 9, 2021

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Using Client Personas When Cold Calling

Learn why and how to use client personas in sales, from creating the persona to using them to close deals.

Daniel Vincent

Daniel Vincent

September 22, 2021

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Boost Sales With Activity Management

Learn how to boost sales with activity management, ensure you have the right processes to provide your sales team with what they need to succeed.

Carlos Chersia

Carlos Chersia

September 2, 2021

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Successfully coach a remote sales team

Managing a remote sales team can be difficult, learn how to get started and ensure your teams success.

Jeppe Liisberg

Jeppe Liisberg

July 27, 2021

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Work from anywhere with Myphoner

Work from home is here to stay, Myphoner helps companies manage remote sales teams easily.

Daniel Vincent

Daniel Vincent

June 30, 2021

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What To Look For In A Cold Calling Tool

Knowing what features to look for when deciding on a cold calling solution for your team is critical to the success of your sales strategy

Daniel Vincent

Daniel Vincent

May 31, 2021

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Why cold calling is like going on a date

You might think dating and sales aren't similar, but I'll have you know they have more in common than you'd once thought.

Jeppe Liisberg

Jeppe Liisberg

April 27, 2021

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The benfits of Myphoner Voice

Why Myphoner Voice should be your default VoiP solution, learn about the benefits and how we help your agents be more effective at cold calling.

Carlos Chersia

Carlos Chersia

March 16, 2021

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The Art of Using Sales Scripts

Understand when and how to utilise scripts within your sales strategy to create a better experience for potential customers and your agents at the same time.

Jeppe Liisberg

Jeppe Liisberg

January 22, 2021

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Case Studies: An Introduction

Reading about features is great, but hearing from peers about how those features help solve real-world problems is better. Reading about how we help increase their profits well, that’s priceless.

Daniel Vincent

Daniel Vincent

January 8, 2021

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The Free plan is back!

Intended to work for freelancers and single salesperson startups, the Free plan enables building a business without having subscription expenses until you have a proven, scalable model.

Jeppe Liisberg

Jeppe Liisberg

December 11, 2020

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Myphoner and the Customer Life Cycle

Our clients know that Myphoner is excellent for cold calling. Still, we’re more than just a cold-calling platform and can be utilised throughout the customer life cycle.

Daniel Vincent

Daniel Vincent

September 30, 2020

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Latest Myphoner Refinements & improvements

Better and more refined search, enable/disable the autodial button within the dialer itself, easy switch to view-only mode and more.

Daniel Vincent

Daniel Vincent

September 15, 2020

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Support Update - Onboarding Agents

Over the last few weeks, we have been busy putting together new training material for onboarding agents to your team.

Daniel Vincent

Daniel Vincent

March 30, 2020

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New: required fields and improved agent call dashboard

Collecting and organising the right data about leads and prospects can be crucial to a business. Getting this done, however, can be a delicate matter.

Jeppe Liisberg

Jeppe Liisberg

January 28, 2020

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How to make 10K every month just through cold calls

With these few guidelines, you can improve your cold calling and start making more money today. I successfully made 10K every month this way.

Hossein Ganji

Hossein Ganji

January 10, 2020

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New lead queue algorithm

Our unique workflow has been improved this month: The Next-best-lead algorithm optimizes the relevancy of the leads in your queue.

Jeppe Liisberg

Jeppe Liisberg

December 30, 2019

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New: bulk update leads using export/import and UUIDs

Adding data for a new field, or updating the data for a single field for an entire list can be cumbersome, but recent changes allow you to do so with ease.

Jeppe Liisberg

Jeppe Liisberg

December 16, 2019

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New: Quick access menus and in-app alerts for due leads.

This time we added two new menus to your navigation bar: Most recently called and Upcoming leads.

Jeppe Liisberg

Jeppe Liisberg

February 6, 2018

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New: view other leads from the same company.

We added support for companies, in the sense that leads are grouped for an easy overview in the 'Colleagues'-tab in the lead view.

Jeppe Liisberg

Jeppe Liisberg

January 8, 2018

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Why You're Not Succeeding With Cold Calls

Everyone tried this: even your best sales lead generation efforts are falling flat, and you are about to give up. But failure is success in progress.

Jeppe Liisberg

Jeppe Liisberg

August 16, 2017

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New Zapier App, Gmail and Outlook 365 integrations

We are proud to announce new integrations to Myphoner this month. Both a renewed Zapier integration as well as custom integrations with Gmail and Outlook 365.

Jeppe Liisberg

Jeppe Liisberg

March 4, 2017

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Email templates, compact list view and more

We have spent our winters mostly doing chores. However, we have also managed to create some new features that we’ve wanted to build for a long time – email templates.

Jeppe Liisberg

Jeppe Liisberg

February 28, 2017

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5 Tips for Using People’s Names Gracefully

It’s a good idea to develop rapport by addressing people by name when you call them. There are pitfalls, however.

Jeppe Liisberg

Jeppe Liisberg

October 25, 2016

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This month in Myphoner: September/October 2016

We’ve been busy expanding the team, reviewing and optimizing several obstacles to new users, including streamlining the sign up process and inviting agents into your account.

Jeppe Liisberg

Jeppe Liisberg

October 18, 2016

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The Relevance of Cold Calling in 2016

In the age of email and SoMe, the telephone is often overlooked. This article discuss how to embrace and warm your cold calling to create personal rapport for stronger client relationships.

Jeppe Liisberg

Jeppe Liisberg

June 23, 2016

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Why Cold Calling is Alive and Well

You’ve heard it too: cold calling is dead. But don’t you believe it! It’s just a catchy phrase used to attract attention.

Jeppe Liisberg

Jeppe Liisberg

May 25, 2016

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The missing link in cold calling 2.0

It's much easier to send an email than to call someone — that's why ‘cold calling 2.0’ is getting such hype. It sounds like it's too good to be true — and it is.

Jeppe Liisberg

Jeppe Liisberg

December 10, 2015

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Cold Calling is hard enough

The dread, the procrastination, waiting until the last minute to call clients, forgetting to followup - it can be pretty discouraging.

Jeppe Liisberg

Jeppe Liisberg

May 16, 2015