Discover how call management can improve your business communication and customer experience. Learn different routing systems and best features. Choose wisely!
Definitely recommend Myphoner to other startups, a great tool, easy to use, affordable, makes all the pain go away when it comes to cold calling and as a start-up, you’ll get the most bang for your buck.
Myphoner was integral to the growth of Monsido as it kept their SDR’s efficient, their motto being “doing a lot with less”.Read the case study
Solutions that meet your unique needs
Hands off Lead Routing Solution for Small to Mid-Sized Sales Teams
Streamline lead management with Myphoner. Our easy-to-use lead routing system sets you up in minutes, ensuring team efficiency and satisfaction.
Designed for sales teams, Myphoner features dynamic lead distribution for balanced workloads. Customize reports to focus on key metrics, and track trends for better decisions. Role-based permissions give you the control you need.
Ideal for small to mid-sized teams, Myphoner strikes a balance between simplicity and advanced features. It grows with your team – from basic setups to click-to-call efficiency. Discover flexible, tailored capabilities for your business.
For instance, web governance solution Monsido leveraged the lead management power of Myphoner when they were just starting out. With the help of our intuitive but robust tool, Monsido flourished in creating an efficient team and boosting sales in their seeding stage, ultimately gaining a headstart in their niche.
Maintain Complete Control Over Your Campaigns
Myphoner isn't just about boosting agent performance–it also provides essential tools for managerial oversight. You’ll gain full control of your outbound campaigns with our platform.
Get full access to crucial insights with our comprehensive reports. They enable you to effectively track your top performers, guide new hires, and align your team with organizational goals using customizable metrics and real-time comparison charts. We’re sure you’ll agree with Zembr and this will be one of your favorite features too!
Focus on Sales, Not Software Complexity
Myphoner's dynamic lead queue uses smart filters and prioritization to ensure your agents connect with top leads first, ensuring high-potential sales don’t slip through the cracks. With our advanced features behind a simple interface, your team can focus on sales conversations without worrying about learning hefty software.
If you’re looking for a powerful, straightforward lead management solution, without the complexity of a full CRM or the limitations of a spreadsheet, Myphoner is your ideal choice.
Streamlined Auto-Queueing and Prioritization
Enhance lead prioritization with Myphoner Voice, combined with our Google or Microsoft email and SMS integrations. You’ll be able to experience real-time updates on lead interactions across phone, email, and SMS, so you never miss any progress updates.
Your leads automatically advance in your queue based on these interactions for an efficient, automated process. This unique feature set, exclusive to our integrated solutions, provides unmatched optimization.
Features and usage at a glance
Dial through a list of leads with efficiency and ease. Use the Myphoner power dialer to call the next lead in your queue automatically with no delay.The Myphoner Power Dialer
Create email templates to let your agents quickly send consistent, typo-free follow-up emails. Replies are auto-queued for follow-up.Email Templates in Myphoner
Boost engagement with SMS—a channel that offers higher open rates and CTR—alongside other communication methods, all within Myphoner.Myphoner SMS
Easily manage duplicate leads as you go or when you have imported your leads. Get a complete report and handle duplicates when it suits you.Lead Deduplication in Myphoner
Myphoner lets you segment your leads by any attribute and distribute segments to your agents. It's super easy to set up and blazing fast.Lead Segmentation in Myphoner
Streamline your workflow and sync your data by seamlessly integrating with virtually any other system through Zapier, Make, Integrately, or Zoho Flow.Myphoner Integrations
Myphoner allows our business development team to reach out to many prospects in a short period of time. Helps the team be proactive in following up with prospects. We have looked at many cold calling systems and this one wins in almost every category. Our team loves it.
Myphoner helped us increase our call conversion rates by 25% as we scaled our remote teams throughout MENA. We can now measure the performance of our outbound campaigns with much more ease and efficiency.
I've been using Myphoner for several years now, been in sales about 10 years, and it is simply the best cold outreach tool I have ever used. I've tried about 30 other sales tools and this is one of the few that I keep coming back to.
Frequently asked questions
What is lead routing software?
Lead routing software, like Myphoner, is a specialized tool that automates the process of assigning leads (potential customers) to the most appropriate sales representatives at the right time within your organization. This type of software plays a crucial role in streamlining sales processes and strengthening lead conversion rates for your organization.
Key features and functions of lead routing software include:
1. Automated Lead Assignment: Automatically assigns leads to sales reps based on predefined criteria such as geographic location, lead source, industry, product interest, or customer size. This ensures that leads are handled by the team or individual best equipped to convert them into sales.
2. Lead Scoring Integration: Many lead routing systems integrate lead scoring mechanisms, where leads are evaluated and ranked based on their likelihood to convert, ensuring that high-potential leads get priority attention.
3. Customizable Routing Rules: The software allows for the customization of routing rules to fit the unique sales structure and strategies of different organizations.
4. Balancing Sales Rep Workloads: It ensures an even distribution of leads among sales reps, avoiding scenarios where some reps are overloaded while others have fewer leads.
5. Real-Time Lead Distribution: Leads are routed in real-time, which means immediate action can be taken, improving the chances of a successful sale.
6. Tracking and Reporting: These tools often include tracking and analytics features to monitor the performance of leads and the effectiveness of the lead routing process.
7. CRM Integration: Lead routing software frequently integrates with Customer Relationship Management (CRM) systems, ensuring a seamless flow of lead data across the sales pipeline.
What do you mean by automated lead distribution?
Automated lead distribution refers to leveraging software to assign leads (potential customers) to your sales reps in real-time as and when they appear. There are often many sources of lead generation and organizations (both B2B and B2C) use CRM software to capture, distribute, and manage leads.
How does dynamic lead distribution work?
At Myphoner, lead distribution is a sophisticated, integrated system that consistently presents agents with the most suitable leads. This system is a combination of several features working in tandem to optimize lead availability.
Our platform offers diverse methods for lead addition, including integrations, import options, and manual input. This flexibility in lead sourcing can help ensure a steady and varied influx of potential customers.
Managers can fine-tune how to handle leads through our queue settings. These settings allow for a balance in prioritizing new incoming leads and those prospects that require follow-up, ensuring efficient management of the sales pipeline.
An innovative aspect of our system is the concept of lead claiming. This feature enables agents to work on the same pool of leads either automatically, based on preset rules, or manually, without the risk of overlapping or conflicting.
These elements culminate in the lead queue, which seamlessly integrates queue settings and claims. Ultimately resulting in a dynamic system that consistently provides the most relevant lead to each agent, in a distraction-free manner. Our system ensures that agents are always working on the leads that are most likely to convert, enhancing both efficiency and effectiveness.
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