News & Articles
These articles features product news and posts about Cold Calling,
Not-So-Cold Calling and other related subjects.
Tools & Practices
7 Expert Tips for Using Names in Cold Calls: Build Rapport Without Being Pushy
Building rapport by addressing prospects by name is essential in cold calling, but there are pitfalls to avoid. Learn how to use names gracefully and effectively.
Jeppe Liisberg
April 3, 2025
Tools & Practices
AI-Driven Cold Calling: The Pros, the Cons, and the Human Element
Explore AI in cold calling: pros, cons, compliance, and the human touch. Find the right tech balance without losing authenticity.
Jeppe Liisberg
February 19, 2025
Strategy
Cold Calling in 2025: Adapting to a New Sales Landscape
Discover why cold calling still thrives in 2025. Explore AI's role, compliance must-knows, and proven tactics for real-time, human-centric sales.
Jeppe Liisberg
January 7, 2025
Tools & Practices
Want to Master Your Tone of Voice in Sales Calls? Here’s Our Advice
How to convey empathy, honesty and enthusiasm over the phone.
Jeppe Liisberg
January 22, 2024
Tools & Practices
Here’s How We Deal With Angry Customers on the Phone
How to Diffuse a Negative Situation on the Phone and Turn Angry Customers into Loyal Advocates
Jeppe Liisberg
January 3, 2024
Industry Related
13 Staggering Cold Calling Statistics to Consider in 2024
Cold calling remains an important sales technique that, when done right, is hugely lucrative. Discover impressive statistics about cold calling in 2024.
Jeppe Liisberg
January 2, 2024
Featured client
Myphoner provides complete transparency on how each agent is performing and how effective our campaigns are.
Tools & Practices
LeadFuze Review - Transforming the way you generate leads
Boost sales with effective lead generation using LeadFuze. Our guide explores what it is and how to use it effectively to identify potential customers with ease.
Jeppe Liisberg
March 9, 2023
Tools & Practices
Best CRM for Call Centers 2023 — And How to Choose
CRM software is a game-changer for call centers. It helps agents impress customers, and is crucial in improving appointment setting and phone outreach performance.
Jeppe Liisberg
March 2, 2023
Tools & Practices
Call Management: What is Call Management and How Can it Help Your Business
Discover how call management can improve your business communication and customer experience. Learn different routing systems and best features. Choose wisely!
Jeppe Liisberg
February 17, 2023
Tools & Practices
Lead Routing Guide & Best Practices to Improve Sales
Discover lead routing best practices, understand the challenges involved, and learn how to effectively increase your revenue with lead routing software.
Jeppe Liisberg
November 8, 2023
Tools & Practises
Lead Recycling 101: Turn Old Leads Into Paying Customers
Don't count old leads as lost leads. Learn how to turn them into paying customers using an epic lead recycling campaign.
Jeppe Liisberg
June 1, 2023
Industry Related
The Ultimate Guide to Outbound Call Center Metrics in 2023
Call center metrics are essential tools that help businesses measure the performance and efficiency of their customer service operations.
Jeppe Liisberg
January 29, 2023
Motivational
Yet another 'Five steps to get started with cold calling'
Cold calling is not dead, but it’s not easy either. Get motivated and keep your spirits up with us.
Jeppe Liisberg
January 17, 2023
Industry Related
An Agent is Never Better Than Their Contact Rate
Know when your telemarketing campaign is experiencing serious issues that prevent sales reps from having rich conversations with prospects.
Jeppe Liisberg
January 10, 2023
Tools & Practises
The Complete 2023 Call Queues Guide and Tips for Improving Your Call Queues
Call queues manage incoming calls in businesses. Learn how to set up efficient queues with prioritization, time-based routing & custom greetings. Boost your CX!
Jeppe Liisberg
April 27, 2023
Tools & Practices
Achieving Significant Results with Strategic Phone Follow-ups on LinkedIn
Learn how to boost LinkedIn campaign conversions to 40% or more: warm call follow-ups raised appointment bookings from 15% to 40% in a diverse industry case study
Jeppe Liisberg
March 29, 2023
Featured client
Myphoner enables our business to deliver real value to our clients. Not only the results, but also the visibility of those results.
Product
New competitive rates for Myphoner Voice (VoIP)
Adapting to a changing industry is our opportunity to stand out! We've improved the quality and reach of our services and at the same time LOWERED RATES to key destinations.
Jeppe Liisberg
December 4, 2022
Strategy
How to Outsource Your Telemarketing With Myphoner
Scaling faster while cutting costs by tapping into remote work represents an opportunity every business owner should explore, and Myphoner will help you manage the team.
Jeppe Liisberg
December 4, 2022
Industry Related
How to set up an epic lead distribution system for your sales team
This post will help you understand how you can set up an effective system to distribute leads that’s fair, transparent, and simple enough for your entire sales team.
Jeppe Liisberg
November 29, 2022
Industry Related
Telemarketing Examples
In this article, we explore the ins and outs of telemarketing to help you understand the basics, where it is most efficient and avoid the pitfalls using simple examples.
Jeppe Liisberg
November 28, 2022
Industry Related
How to hire your next award-winning sales officer
If you think that hiring a sales representative is as easy as cooking a batch of chocolate chip cookies, you are making a mistake that may be very costly. Learn why.
Jeppe Liisberg
November 24, 2022
Industry Related
Real Estate Cold Calling Insider Guide & Best Practices
Real estate cold calling plays an essential role in lead generation. With the right tools, cold calling can transform your real estate business for the better.
Jeppe Liisberg
November 6, 2022
Featured client
Definitely recommend Myphoner to other startups, a great tool, easy to use, affordable, makes all the pain go away when it comes to cold calling and as a start-up, you’ll get the most bang for your buck.
Industry Related
B2B Telemarketing Insider Guide & Best Practices
Cold calls might have a reputation for being tedious or ineffective, but that’s only the case when you don’t know how to do it effectively.
Jeppe Liisberg
November 2, 2022
Industry Related
Little-known benefits of sales ledger financing
Learn about ledger financing, why it's important, and it's benefits within your organization.
Jeppe Liisberg
October 30, 2022
Industry Related
A Simple Way to Launch a Digital Sales Program for Your Brand
Creating a digital sales program is essential to the growth of your business, learn about its importance and steps to create one.
Jeppe Liisberg
October 14, 2022
Industry Related
Why Is It Important to Re-Engage with Old Leads and How to Do It Right
Take a shortcut to getting more business and lifelong fans with these easy steps to nurture your customer relationships.
Jeppe Liisberg
October 11, 2022
Tools & Practices
Master Your Sales Follow-Up (with examples)
Your first cold call is important, but what's more important is the follow up, learn how to succeed by following up and achieve the sale.
Jeppe Liisberg
October 5, 2022
Industry Related
How to Hire a Great Sales Development Representative (SDR)
Understand the role of a sales development representative (SDR) & what skills & attributes to look for when hiring one.
Jeppe Liisberg
October 3, 2022
Industry Related
9 SMS Use Cases for B2B Sales
SMS messaging has better traction than most other forms of outreach, is affordable to use & increases sales. Learn how to use it as part of your sales strategy.
Jeppe Liisberg
October 2, 2022
Industry Related
Do Predictive Dialers Lead To More Sales?
Understand the difference between a predictive dialer & a power dialer and learn which dialer is best for your business
Jeppe Liisberg
September 28, 2022
Industry Related
What is a Sales Budget? Definition, Examples, And How to Create One
Learn all about sales budgets, what they are, why they're important & how to create one.
Daniel Vincent
September 23, 2022
Tools & Practices
Cold Calling Tips, Skills & Strategies: How to Get Better at Cold Calls
Everyone tried this: even your best sales lead generation efforts are falling flat, and you are about to give up. But failure is success in progress.
Jeppe Liisberg
September 20, 2022
Tools & Practices
6 Cold Calling Tools & Software for Everyday Use
Cold calling is a major part of prospecting. Successful sales teams are constantly reviewing new tools to help them find success. Here's our current favourites.
Jeppe Liisberg
September 19, 2022
Industry Related
Inbound vs Outbound Sales: Which One Should Startups Focus On
Which sales strategy makes the most sense for your startup? It could be inbound or outbound sales, or even both. We'll go through the pro's & cons to help you decide.
Daniel Vincent
September 17, 2022
Industry Related
Cold-Calling Questions to Ask to Boost Conversions
Up your cold calling game with these 14 questions that will help your leads engage with you & your offering
Carlos Chersia
September 3, 2022
Industry Related
8 Techniques On How To Better Handle Your Next Inbound Sales Calls
We take you through different ways to handle inbound sales calls effectively, giving you further confidence to close the deal.
Daniel Vincent
August 18, 2022
Industry Related
Build a better SaaS business with cold calling
Cold calling provides a great opportunity for SaaS businesses to get product market fit & grow their client base.
Daniel Vincent
August 9, 2022
Industry Related
The Ultimate Guide on Sales and Operations Planning
Learn why sales and operations planning is vital for any sales team & how to effectively implement planning within your organization.
Daniel Vincent
July 28, 2022
Industry Related
A simple way to calculate return on sales
Learn what return on sales (ROS) means, how its beneficial for your sales team & how to effectively calculate your business's ROS.
Jeppe Liisberg
July 14, 2022
Industry Related
Why Sales Support Matters
Understanding why supporting your sales team is the first step to providing the support to set them up for success.
Jeppe Liisberg
June 30, 2022
Industry Related
Cold calling strategies to employ
Understand when and how to utilize scripts within your sales strategy to create a better experience for potential customers and your agents at the same time.
Daniel Vincent
June 16, 2022
Industry Related
Productivity tips for new sales managers
Moving into a new role can be daunting, sales manager roles are no different. Learn some useful tips to help you hit the ground running from day one.
Daniel Vincent
June 2, 2022
Industry Related
How To Create Winning Sales Reports
Sales reports can be useful in many types of business settings, learn how to create effective reports for different purposes
Daniel Vincent
May 5, 2022
Strategy
Why Cold Calling Still Works + Best Practices
Some business experts have predicted that the cold call would eventually disappear, but a successful connection is often accomplished through a direct contact.
Jeppe Liisberg
April 21, 2022
Strategy
Telemarketing Tips, Best Practices & Hacks to Boost Conversions
Are your company using cold calling or planning to do so? This article will help you with the long-term success of that effort.
Jeppe Liisberg
April 7, 2022
Industry Related
How To Automate Your Sales Workflow (And Why You Should Bother)
The importance for automating the sales workflow, looking at the benefits as well as ways to integration applications
Daniel Vincent
March 13, 2022
Industry Related
How to Use Power Dialers For Sales
Power dialers are important tools for your sales teams, learn how to use them to your advantage and help your sales agents level up.
Daniel Vincent
February 28, 2022
Industry Related
6 Best Practices For Lead Tracking in Sales
Learn all about lead tracking, how to utilize follow-ups & lead scoring along with a bunch of useful tips to nurture leads effectively and make more sales.
Jeppe Liisberg
February 15, 2022
Industry Related
6 Ways to recover from bad calls
Bad calls happen, learn how to deal with them in a holistic way & come out on top
Carlos Chersia
December 9, 2021
Industry Related
Using Client Personas When Cold Calling
Learn why and how to use client personas in sales, from creating the persona to using them to close deals.
Daniel Vincent
September 22, 2021
Industry Related
Boost Sales With Activity Management
Learn how to boost sales with activity management, ensure you have the right processes to provide your sales team with what they need to succeed.
Carlos Chersia
September 2, 2021
Industry Related
Successfully coach a remote sales team
Managing a remote sales team can be difficult, learn how to get started and ensure your teams success.
Jeppe Liisberg
July 27, 2021
Product
Work from anywhere with Myphoner
Work from home is here to stay, Myphoner helps companies manage remote sales teams easily.
Daniel Vincent
June 30, 2021
Industry Related
What To Look For In A Cold Calling Tool
Knowing what features to look for when deciding on a cold calling solution for your team is critical to the success of your sales strategy
Daniel Vincent
May 31, 2021
Industry Related
Why cold calling is like going on a date
You might think dating and sales aren't similar, but I'll have you know they have more in common than you'd once thought.
Jeppe Liisberg
April 27, 2021
Tools & Practices
The benfits of Myphoner Voice
Why Myphoner Voice should be your default VoiP solution, learn about the benefits and how we help your agents be more effective at cold calling.
Carlos Chersia
March 16, 2021
Tools & Practices
The Art of Using Sales Scripts
Understand when and how to utilise scripts within your sales strategy to create a better experience for potential customers and your agents at the same time.
Jeppe Liisberg
January 22, 2021
Product
Case Studies: An Introduction
Reading about features is great, but hearing from peers about how those features help solve real-world problems is better. Reading about how we help increase their profits well, that’s priceless.
Daniel Vincent
January 8, 2021
Product
The Free plan is back!
Intended to work for freelancers and single salesperson startups, the Free plan enables building a business without having subscription expenses until you have a proven, scalable model.
Jeppe Liisberg
December 11, 2020
Product
Myphoner and the Customer Life Cycle
Our clients know that Myphoner is excellent for cold calling. Still, we’re more than just a cold-calling platform and can be utilised throughout the customer life cycle.
Daniel Vincent
September 30, 2020
Product
Latest Myphoner Refinements & improvements
Better and more refined search, enable/disable the autodial button within the dialer itself, easy switch to view-only mode and more.
Daniel Vincent
September 15, 2020
Training & Support
Support Update - Onboarding Agents
Over the last few weeks, we have been busy putting together new training material for onboarding agents to your team.
Daniel Vincent
March 30, 2020
Product
New: required fields and improved agent call dashboard
Collecting and organising the right data about leads and prospects can be crucial to a business. Getting this done, however, can be a delicate matter.
Jeppe Liisberg
January 28, 2020
Tools & Practices
How to make 10K every month just through cold calls
With these few guidelines, you can improve your cold calling and start making more money today. I successfully made 10K every month this way.
Hossein Ganji
January 10, 2020
Product
New lead queue algorithm
Our unique workflow has been improved this month: The Next-best-lead algorithm optimizes the relevancy of the leads in your queue.
Jeppe Liisberg
December 30, 2019
Product
New: bulk update leads using export/import and UUIDs
Adding data for a new field, or updating the data for a single field for an entire list can be cumbersome, but recent changes allow you to do so with ease.
Jeppe Liisberg
December 16, 2019
Product
New: Quick access menus and in-app alerts for due leads.
This time we added two new menus to your navigation bar: Most recently called and Upcoming leads.
Jeppe Liisberg
February 6, 2018
Product
New: view other leads from the same company.
We added support for companies, in the sense that leads are grouped for an easy overview in the 'Colleagues'-tab in the lead view.
Jeppe Liisberg
January 8, 2018
Tools & Practices
Why You're Not Succeeding With Cold Calls
Everyone tried this: even your best sales lead generation efforts are falling flat, and you are about to give up. But failure is success in progress.
Jeppe Liisberg
August 16, 2017
Workflow & Integrations
New Zapier App, Gmail and Outlook 365 integrations
We are proud to announce new integrations to Myphoner this month. Both a renewed Zapier integration as well as custom integrations with Gmail and Outlook 365.
Jeppe Liisberg
March 4, 2017
Product
Email templates, compact list view and more
We have spent our winters mostly doing chores. However, we have also managed to create some new features that we’ve wanted to build for a long time – email templates.
Jeppe Liisberg
February 28, 2017
Product
This month in Myphoner: September/October 2016
We’ve been busy expanding the team, reviewing and optimizing several obstacles to new users, including streamlining the sign up process and inviting agents into your account.
Jeppe Liisberg
October 18, 2016
Tools & Practices
Cold Calling is hard enough
The dread, the procrastination, waiting until the last minute to call clients, forgetting to followup - it can be pretty discouraging.
Jeppe Liisberg
May 16, 2015