Last Updated: November 13, 2026
Sub-processors
Myphoner ApS (CVR 33397305), Stjernerne 11, DK-3390 Hundested, Denmark. Myphoner ApS is a secondary name of Liisberg Consulting ApS.
When our customers use Myphoner, we process personal data on their behalf: their team's details, their leads and customers, calls and emails. The companies below help us do that. Each one has a data processing agreement with us that protects the data at least as well as our Data Processing Agreement.
Current sub-processors
Hetzner
- Legal entity
- Hetzner Online GmbH, Germany
- What they do for Myphoner
- Servers, database and search index; backups
- Where the data is
- Nuremberg, Germany (servers); Helsinki, Finland (backups)
- Transfer outside the EU
- None
Amazon Web Services (S3)
- Legal entity
- Amazon Web Services EMEA SARL, Luxembourg
- What they do for Myphoner
- Storage of uploaded files, such as imported lists
- Where the data is
- Ireland (eu-west-1)
- Transfer outside the EU
- None for storage, which stays in the EU. Any access from outside the EU is covered by the EU Standard Contractual Clauses in the AWS GDPR Data Processing Addendum
Telegenta
- Legal entity
- Akanto ApS (CVR 37623903), Denmark
- What they do for Myphoner
- Phone calls, call recordings and transcription
- Where the data is
- Germany
- Transfer outside the EU
- None
Postmark
- Legal entity
- ActiveCampaign, LLC, USA
- What they do for Myphoner
- Delivery of email sent from Myphoner, including emails your agents send to leads
- Where the data is
- USA
- Transfer outside the EU
- EU-US Data Privacy Framework (ActiveCampaign is certified) and EU Standard Contractual Clauses in its DPA
Intercom
- Legal entity
- Intercom, Inc., USA
- What they do for Myphoner
- In-app support chat and email. Its AI assistant (Fin) uses third-party AI providers listed on Intercom's sub-processor page
- Where the data is
- USA (our workspace is hosted in the US region)
- Transfer outside the EU
- EU-US Data Privacy Framework, with the EU Standard Contractual Clauses in Intercom's DPA
Rollbar
- Legal entity
- Rollbar, Inc., USA
- What they do for Myphoner
- Error reports, which can include data from the request that failed
- Where the data is
- USA
- Transfer outside the EU
- EU Standard Contractual Clauses (Rollbar's own transfer assessment relies on them)
New Relic
- Legal entity
- New Relic, Inc., USA
- What they do for Myphoner
- Performance monitoring and application logs
- Where the data is
- New Relic EU region (our account uses the EU endpoints)
- Transfer outside the EU
- EU-US Data Privacy Framework, with the EU Standard Contractual Clauses in New Relic's DPA as the fallback
When this list changes
We tell the account owner, by email or in Myphoner, at least 10 business days before a new sub-processor starts processing your data. If you have a valid reason to object, write to privacy@myphoner.com within those 10 business days. Our Data Processing Agreement, §5, describes what happens next.
Services you connect yourself
You can connect Myphoner to services you have your own account with, such as a CRM (HubSpot, Pipedrive), Google or Microsoft for email and calendar, your own Twilio account for calls, or Zapier. These aren't our sub-processors. You choose them, they work on your instructions, and you need your own agreement with them. Myphoner only exchanges data with them as you set it up.
Optional features
Some optional features, for example a feature in beta, use extra sub-processors that aren't on this list. Those features list them in their own terms. A feature is switched on for your account only after your account owner or an account admin accepts those terms in Myphoner.
Change log
- November 13, 2026
- First version of this page. It replaces the list in the DPA's Annex 1. Added Hetzner, Postmark, Intercom, Rollbar and New Relic. Narrowed Amazon Web Services to file storage in Ireland. Removed Elasticsearch (now self-hosted on Hetzner), Refract and FoundKit. Corrected Telegenta's location (registered in Denmark, servers in Germany).