Features Recently Finished
Support for Companies or OrganisationsSupport for Companies or Organisations
Sometimes there’s several leads coming from the same organisation. This should be reflected in the tool so that it’s easy to identify other leads from the same organisation.Send your comments
Features In progress
Built-in softphoneSuperior Agent Workflow
A built-in softphone accepting any SIP credentials.
This will enable users to utilise their subscriptions with VOIP providers like Twilio, RingCentral, OnSIP and others in a much easier and streamlined way compared to today, where users must install a softphone on their computer or rely on browser add-ons to use their favourite VOIP provider for calling.
Our aim is that any provider that support SIP over websockets will be compatible with the myphoner softphone. This way we will stay loyal to our commitment of letting users bring their own telephony. We believe this is a strong selling point for many of our customers, who are reluctant to bind themselves for a more expensive all-in-one solution where the telephony is included at a higher rate.Send your comments
Smartphone AppSuperior Agent Workflow
A smartphone app that - in it’s initial form - will use your mobile phone for the calls you initialise from within myphoner.
This means that once installed and logged in on your smartphone, myphoner will make your phone dial automatically, when you click a number in your browser (inside myphoner).Send your comments
Features Scheduled for Implementation
Design and UX reviewUsability and Accessibility
Updates to the interface and improved navigation.
- Move the navigation to the side to utilise browser real estate better
- Improve design elements including adding a wysiwyg editor, revision of re-scheduling and actioning leads and more.
- Add multiple “small” features to support an even better workflow.
Integrated support for custom pipelines, where admins can connect lists into a pipeline to automatically move leads from one list to the next when marked as winners.Send your comments
Lead ScoringSuperior Agent Workflow
Ability to rate leads with tags like “cold”, “warm”, “hot” and use the rating when filtering in e.g. segments, migrations, queues etc.Send your comments
Salesforce integrationSupreme Import and List Management
TBD: Fetch leads from salesforce and report back progress without having to set up middle-man integrations using Zapier or PieSyncSend your comments
DeduplicationSupreme Import and List Management
Several improvements on top of our duplicate detection, including
- Possibility to define criteria for automated merge when duplicates are detected.
- Manually marking duplicates that were not detected by the system
- Ability to exclude certain lists from being included when duplicate detection runs
Tele SurveySuperior Agent Workflow
Ability to integrate with popular survey tools to easily conduct tele surveys using myphoner.Send your comments
Future Tech 1Future work
All the features you have suggested that didn’t make it to the current roadmap.Send your comments