What is lead routing?
Lead routing is the process of distributing incoming leads to sales agents. Some also call it lead distribution.
The approach to lead distribution differs from system to system, ranging from round-robin to complex routing rules based on multiple factors; the latter often referred to as lead scoring.
At Myphoner, many of our customers need to route leads to remote teams and teams that work different amounts of hours. To achieve the necessary flexibility, we have taken a slightly different approach to lead distribution. We call it dynamic lead distribution, and it has turned out to be a very reliable yet straightforward solution even for traditional teams.
4.7Precisávamos de um sistema que permitisse que uma pequena equipe de televendas trabalhasse nas mesmas listas de dados simultaneamente, com cada um capaz de reivindicar uma liderança assim que discussões/negociações específicas estivessem ocorrendo. Myphoner faz isso muito bem. Praticamente nenhum treinamento necessário para os usuários - simples, intuitivo, faz exatamente o que é necessário.
Confiável em todo o mundo
Obter Myphoner
Solução simples de rastreamento de leads por meio de um fluxo de trabalho de chamada fria exclusivo.
How does dynamic lead distribution work?
Lead distribution in Myphoner consists of multiple features playing together to provide the best available lead for agents at all times.
Multiple options for adding leads via integrations, import and manual input provides flexible lead sourcing.
Queue settings let managers tweak how incoming leads are prioritized compared to prospects that need follow-up.
The concept of claiming leads (both automatically based on rules and manually) let agents work on the same pool of leads simultaneously, without clashing.
The lead queue combines queue settings and claims to always provide the most relevant lead to the agent, dynamically and distraction-free.
Example of a lead queue in Myphoner
O Myphoner permite que nossa equipe de desenvolvimento de negócios alcance muitos clientes em potencial em um curto período de tempo. Ajuda a equipe a ser proativa no acompanhamento de clientes em potencial. Examinamos muitos sistemas de chamadas frias e este vence em quase todas as categorias. Nossa equipe adora.
